What's covered
Troubleshooting tasks
Additional suggestions
This troubleshooting guide can help you resolve problems that prevent you from opening an Adobe InDesign document. These problems can include low disk space, low memory, software conflicts, or document damage, and they can cause InDesign or the system to return an error such as the following:
Adobe InDesign is a desktop publishing and typesetting software application produced by Adobe Systems.It can be used to create works such as posters, flyers, brochures, magazines, newspapers, presentations, books and ebooks. InDesign can also publish content suitable for tablet devices in conjunction with Adobe Digital Publishing Suite. In Mac OS X v.10.2.x, type 'InDesign SavedData' (including the quotation marks) in the Contents Includes text box, and then click Search. In Mac OS X v.10.1.x, click the hard disk icon at the top left of the Sherlock window, type ' InDesign Saveddata' (including the quotation marks) in the box, and then click the magnifying glass icon. The latest/most current version of Adobe InDesign is the August 2020 (version 15.1.2). This release includes enhancements and bug fixes. For a list of bugs fixed in the latest and previous releases, see Fixed issues. For more information on the latest features of InDesign, see What's New. Adobe InDesign for Mac. Adobe InDesign for Mac. Free to try Adobe Systems Mac OS X 10.5 Intel/PPC Version CC Full Specs. Adobe InDesign CS5 7.0.2 2010-09-01 23:01:00 By macguruguy. Adobe InDesign Shortcuts for Windows and Mac. This way you will memorize some of the shortcuts every day and improve my productivity. Also one of the interesting feature of the Adobe InDesign is that you can create your own shortcuts. Adobe InDesign shortcut keys will helps you to quickly work in the documents without using the mouse.
-- 'Could not open [filename]. The document most likely includes data from an updated plug-in. Please upgrade your plug-ins to the latest version or upgrade to the latest version of Adobe InDesign.'
-- '[Filename] is damaged beyond any possibility of recovery.'
-- 'Cannot open 'unknown document.' The file [filename] is damaged and cannot be recovered. Error code: 0.'
-- 'Cannot open the file [filename]. Adobe InDesign may not support the file format, or a plug-in that support the file format may be missing.'
-- 'Cannot open 'unknown document.'
-- Error Type 2
If you are trying to open a QuarkXPress 3.3x-4.x document, refer to document 323158 , 'Error or freeze occurs when you open QuarkXPress 3.3x and 4.x documents (InDesign)' before using this troubleshooting guide.
Troubleshooting tasks
After you complete one or more tasks, try to open the document by choosing File > Open in InDesign rather than double-clicking the document icon in the Finder.
1. If you are using InDesign CS2, install the latest InDesign CS2 update.
The update and installation instructions are available on the Adobe website at www.adobe.com/downloads .
2. Check the file format.
Make sure that the file is in a format that InDesign can open.
Adobe Indesign For Mac Free
InDesign CS2 can open the following file formats, created in Mac OS or Windows:
-- InDesign 1.x, 2.x, CS, and CS 2 files.
-- InDesign Interchange .inx files.
-- PageMaker 6.0-7.x and QuarkXPress 3.3-4.x files.
InDesign CS can open the following file formats, created in Mac OS or Windows:
-- InDesign 1.x, 2.x, and CS files.
-- InDesign CS-CS 2 Interchange .inx files.
-- PageMaker 6.5-7.x and QuarkXPress 3.3-4.x files. InDesign CS PageMaker Edition can also open PageMaker 6.0-7.x files.
InDesign 2.x can open the following file formats, created in Mac OS or Windows:
-- InDesign 1.0-2.x files.
-- PageMaker 6.5-7.x and QuarkXPress 3.3-4.x files
InDesign cannot open files in TIFF, EPS, or PDF graphic formats or other formats such as Excel (*.xls, *.xlc) or Photoshop (*.psd), though it can import files in these formats. If a document was compressed with a file compression utility (for example, Aladdin StuffIt), you must decompress it before opening it in InDesign. For more information, see document 324445 , 'Error 'Could not open [filename]...Please upgrade your plug-ins...' occurs when you open a file in InDesign.'
3. Open a copy of the document rather than the original.
When you open a document as a copy, InDesign reads from the original file and opens an untitled copy. If you can open a copy of the document, choose File > Save As, save the copy with a different name than the original document, and use the copy instead of the original document.
To open a document as a copy:
1. Start InDesign and choose File > Open.
2. Select Copy in the Open A File dialog box and browse to the document.
3. Select the document and click Open.
4. Obtain another copy of the document.
If you received the document via e-mail or FTP, try to obtain a copy a different way or have it re-sent. To avoid potential damage, ask the sender to compress it with a program such as Aladdin Systems StuffIt before sending it as an e-mail attachment or posting it to an FTP site.
If the document was saved in Mac OS, make sure that it includes a file extension -- *.indd for a document or *.indt for a template. If a document is saved without an extension and is copied to a Windows-formatted disk or network volume, its resource fork will be damaged, preventing the document from opening.
5. Re-create the InDesign preference files.
InDesign stores information for plug-ins, features, and the application itself in its preference files: the InDesign SavedData and InDesign Defaults files. A damaged preference file can prevent you from opening a document. When you re-create the preference files, InDesign restores their default information.
Note: Make sure to close InDesign before you re-create the preference files or in InDesign may behave unexpectedly.
To re-create the InDesign preference files in Mac OS X:
1. Quit InDesign.
2. Choose File > Find.
3. Do one of the following:
-- In Mac OS X v.10.3.x, type 'InDesign SavedData' (including the quotation marks) in the text field, and then click Search.
-- In Mac OS X v.10.2.x, type 'InDesign SavedData' (including the quotation marks) in the Contents Includes text box, and then click Search.
-- In Mac OS X v.10.1.x, click the hard disk icon at the top left of the Sherlock window, type 'InDesign Saveddata' (including the quotation marks) in the box, and then click the magnifying glass icon.
4. Select the InDesign SavedData file, and rename it (for example, to 'backup SavedData') so that you may restore it later if desired.
5. Start InDesign. InDesign re-creates the preference file upon startup. If the problem recurs, repeat this procedure for the InDesign Defaults file.
To re-create the InDesign preference files in Mac OS 9.x:
1. Quit InDesign.
Adobe Indesign Tutorials
2. Choose Sherlock from the Apple menu.
3. Type 'InDesign SavedData' (including the quotation marks) in the box next to the Contains menu, and then click Find.
4. Select the InDesign SavedData file, and rename it (for example, to 'backup SavedData') so that you may restore it later if desired.
5. Start InDesign. InDesign re-creates the preference file upon startup. If the problem recurs, repeat this procedure for the InDesign Defaults file.
If the problem recurs after you re-create both the InDesign SavedData and InDesign Defaults files, the problem is not related to preference files. To restore custom settings, delete the newly created preference files and rename the backup copies with the original names.
6. Enable only the Mac OS base set of extensions and control panels. (InDesign 2.x on Mac OS 9.x only)
Extensions and control panels may conflict with InDesign and may use memory (RAM) that InDesign needs to open the document.
To enable only the Mac OS base set of extensions and control panels:
1. From the Apple Menu, choose Control Panels > Extensions Manager.
2. From the Selected Set menu, choose Mac OS [version] Base.
3. Click Restart.
For further information on how to troubleshoot extension conflicts, refer to document 311687 , 'Disabling Extensions and Isolating Extension Conflicts in Mac OS 9.x or 8.x.'
7. Increase the amount of RAM available to the Finder and to InDesign. (InDesign 2.x on Mac OS 9.x only)
Some documents require more RAM to open than others. Increasing the amount of memory available to the Finder and to InDesign ensures that adequate memory is available to open the document.
To increase the amount of RAM available to the Finder:
1. Navigate to System Folder/Startup Items.
2. Move items in the Startup Items folder to another location (for example, the desktop).
3. Restart the computer.
To increase the amount of RAM allocated to InDesign:
Adobe Indesign 2 For Mac Installer
1. Close InDesign.
2. Click the InDesign application icon from the Finder to select it (do not start InDesign), and then choose File > Get Info > Memory.
3. Depending on the amount of built-in RAM, enter a larger value in the Preferred field.
4. Restart the Macintosh.
When InDesign starts, it checks for available memory beyond what the system, any open applications, and its own preferred partition require. It requires 1 MB extra with Virtual Memory on and 20 MB extra with Virtual Memory off. Keep this extra amount in mind when you allocate memory to InDesign and consider the memory requirements of other applications that you want to have open simultaneously.
8. Increase the amount of space available on the startup disk.
InDesign uses temporary files to store and retrieve data; it writes these temporary files to the startup disk. As a guideline, free space on the startup disk should equal three to five times the size of the document (including linked images) or ten percent of the disk capacity, whichever is greater. You can free space on the startup disk by deleting unnecessary files or by storing files on separate partitions or disks.
To check the amount of free space on the startup disk:
1. Select the startup disk icon on the desktop.
2. Choose File > Get Info > General Information.
3. Note the Capacity and the Available Space for the disk.
9. Rebuild the desktop. (InDesign 2.x on Mac OS 9.x only)
When you rebuild the desktop, the system includes only the current disk information in the desktop files it re-creates. These hidden files catalog the disk's contents, file locations, and file icons. If a desktop file is damaged, applications and files may become damaged or partially overwritten, icons may appear differently than expected, icons and folders may open slowly, and documents may become unopenable.
To rebuild the desktop:
1. Quit all applications.
2. Disable all but the base system extensions. For instructions, see task 6.
3. At the Finder, choose Special > Restart.
4. Press Command+Option when the computer starts until you see the message, 'Are you sure you want to rebuild the desktop file on the disk '[diskname]'? . . .'
5. Click OK for each connected volume (for example, internal or external hard drive).
10. Use a file rescue utility.
Try using a rescue utility (for example, Norton Utilities or Micromat TechTool Pro) to restore the document. For instructions, refer to the documentation included with the utility.
11. Run disk utilities.
InDesign may not be able to open certain documents if the hard disk is damaged or heavily fragmented. You can use Apple's Disk First Aid utility, included with the system software, to identify and repair problems on the hard disk. You can use a third-party utility, such as Norton Utilities Speed Disk, to optimize (defragment) the hard disk. For instructions, refer to documentation provided with your disk utility.
Disk First Aid can repair many, although not all, of the problems it identifies. (It may not identify a problem with the file system.) If a disk is severely damaged, you may need to use another utility (for example, Norton Utilities or Micromat TechTool Pro). For more information about Disk First Aid, see the system software documentation.
Additional suggestions
If you have completed the tasks above and the problem still occurs, try one or more of the following suggestions:
1. Open the document on a different computer.
By using a different computer, you may avoid system variables that cause the problem. Because InDesign documents are cross-platform compatible, you might even try opening the document in InDesign for Windows.
2. Visit the Adobe User to User forums.
![Indesign Indesign](/uploads/1/2/6/4/126452778/725797149.jpg)
Adobe Indesign 2 For Mac Os
Other customers may have experienced problems with a document and posted a solution. The Adobe User to User forums are on the Adobe website at www.adobe.com/support/forums/ .
3. Re-create the document.
If all else fails, re-create the document. Make frequent backup copies and periodically test the document to ensure that imported elements are not the cause of the problem. You may be able to recover text in the original document by opening the document in a text editor (for example, Microsoft Word or BBEdit by BareBones Software, Inc.), deleting all code characters, and then placing the text into a new InDesign document.
Engineering still would like these files. If you can get unopenable files from customers, please do so! Also, when getting files, please also get the Apple System Profiler report which includes Extensions and Control Panels. Try to find out what ext./contorl panels/apps. were running when the doc. crashed or became unopenable and include that in the bug report you write up. InDesign
324687 : Recommended Workflow for Creating InDesign Documents
324445 : Error 'Could not open [filename]...Please upgrade your plug-ins...' occurs when you open a file in InDesign
324628 : Troubleshoot for damage in a document (InDesign 2.x, CS)
Searching for an InDesign CS6 download link? Adobe InDesign is a software developed by Adobe Systems for layout and design of brochures, booklets, magazines, newspapers, books and other products intended for printing. In this article, I will go over the primary features of the Adobe InDesign CS6 version and provide download links for Mac and Windows.
Integration with Illustrator and Photoshop. Adobe InDesign CS6 provides a unified design environment that doesn’t interrupt the creative process when switching from Illustrator or Photoshop to another program. Accordingly, since the information in the alpha channel when importing PSD is saved, picture masking and text flow control around graphics are available.
Another advantage is the ability to read documents in PDF format. To facilitate the transfer to InDesign, it includes support for publications collected in QuarkXPress and PageMaker.
Digital publishing. When creating a document, now it is possible to indicate not just the printing and web purposes but the digital printing one as well. This feature was introduced in order to simplify the process of converting from one medium or device specifications to another.
Since the old document model of Adobe had to be updated to optimize the program’s workflow, the introduction of this feature wasn’t unexpected. Plenty of designers and Adobe’s active users have been waiting for it. This is exactly the function that distinguishes the program from other InDesign alternatives.
Wide typographic possibilities. If you download InDesign CS6, you will get the whole nine yards. Their routine is brightened by such original items as the new technology of switching off and placing hyphenations in the text – Single-and Multi-line Composer.
Optical margin alignment, which corrects the location of certain characters in the text, taking into account their perception by the eye; displaying the properties of individual characters on a standard unified palette and displaying the tab position in the text with a vertical line makes it easier to accurately set these controls.
Rich file formats support. InDesign CS6 enables export in JPEG, EPS, INX, INDD and other digital formats. The latest InDesign versions offer the Publish Online tool that is meant for publishing the final documents on various web resources.
Text frame fitting. Designers often have a hard time dealing with the text frame options. To facilitate this process, the program provides flexible width column options. This feature enables users to effortlessly manage the number and width of columns by modifying the size of the text frame. As soon as you achieve the set numbers, the columns will be added automatically. If the file has accomplished the maximum column width, the column will be eliminated.
![Indesign Indesign](/uploads/1/2/6/4/126452778/728236008.png)
- View how to how buy InDesign at the most affordable price.
InDesign CS6 System Requirements
The same as other free Adobe software, Adobe InDesign CS6 download and installation will go easy on your computer. The program doesn’t have high system requirements and can be installed even on low-powered PCs. Get acquainted with all the requirements below.
InDesign CS6 for Windows
Processor | Intel Pentium 4 or AMD Athlon 64 processor |
Operating system | Microsoft Windows XP with Service Pack 3 or Windows 7 with Service Pack 1. Adobe Creative Suite 5.5 and CS6 applications also support Windows 8 and Windows 8.1 |
RAM | 1 GB of RAM (2 GB advisable) |
Hard disk | 1.6 GB of available hard-disk space for installation; extra free space is required during installation (unable to install on removable flash storage devices) |
Monitor resolution | 1024 x 768 display (1280 x 800 advisable) with the 16-bit graphics adapter |
Additional | Adobe Flash Player 10 software required to export SWF files Certain features in Adobe Bridge depend on a DirectX 9 – robust graphics adapter with at least 64 MB of VRAM |
InDesign CS6 for Mac
Processor | Multicore Intel processor |
Operating system | Mac OS X v10.6.8 or v10.7. Adobe Creative Suite 5, CS5.5, and CS6 applications support Mac OS X v10.8 or v10.9 when installed on Intel-based systems |
RAM | 1 GB of RAM (2 GB advisable) |
Hard disk | 2.6 GB of available hard-disk space for installation; extra free space is required during installation (unable to install on a volume that uses a case-sensitive file system or on removable flash storage devices) |
Monitor resolution | 1024 x 768 display (1280 x 800 advisable) with the 16-bit graphics adapter |
Additional | Adobe Flash Player 10 software required to export SWF files |
Freebies for InDesign CS6
InDesign is known for the support of fonts downloaded from various third-party resources. Take a closer look at the following bundle of free fonts, install and experiment with them. The fonts are aimed at enhancing your brochures, booklets and other printing products.
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